Refund Policy

FINAL SALE POLICY Refund & Return Policy — ManitobaTCG Effective Date: September 10, 2026 Due to the nature of collectible trading cards and sealed products, ManitobaTCG generally does not accept returns or exchanges. Except where required by applicable law or expressly stated below, all sales are final. Please review your order carefully before completing your purchase. 1. Final-Sale Items We do not offer discretionary refunds, returns, or exchanges for buyer’s remorse, accidental purchases, changes of mind, or products that are no longer wanted. Products may not be returned or exchanged merely because their market value has changed after purchase. Opening, altering, using, or damaging a product may affect the remedies available to you, except where applicable law provides otherwise. 2. Trading Card Condition The condition of individual trading cards is described as accurately as reasonably possible. By purchasing a card, you acknowledge the condition disclosed in its product listing. Normal variations associated with previously owned or collectible cards are not grounds for a return when they are consistent with the disclosed condition. This does not limit your rights if a card is materially different from its description or if another remedy is required by applicable law. 3. Sealed Products Sealed products may have minor cosmetic packaging imperfections resulting from manufacturing, shipping, storage, or ordinary retail handling. Minor packaging imperfections that do not affect the contents or authenticity of the product are not grounds for a discretionary return or exchange. This does not limit any non-waivable rights or remedies available under applicable law. 4. Incorrect, Missing, Damaged, or Misdescribed Items If your order contains an incorrect or missing item, arrives damaged, or is materially different from its description, please contact manitobatcg@gmail.com promptly after delivery. Contacting us within 48 hours, when reasonably possible, helps us investigate the issue with the carrier or payment provider. Please retain the product, packaging, shipping materials, and photographs of the issue while the claim is being reviewed. ManitobaTCG will investigate and provide any remedy required by applicable law. Please contact ManitobaTCG before filing a shipping claim directly with the carrier. We may submit or coordinate the carrier claim and may require your reasonable cooperation and supporting documentation. 5. Orders Cancelled by ManitobaTCG As described in our Terms of Service, ManitobaTCG may refuse, limit, or cancel an order in accordance with applicable law. If ManitobaTCG cancels all or part of an order after receiving payment, we will refund all amounts paid for the cancelled portion, including applicable taxes and any shipping charges that are no longer applicable. Refunds will be issued using the original payment method where reasonably possible. Payment-provider or financial-institution processing times may apply. 6. Legally Required Returns and Refunds Nothing in this policy excludes, restricts, or replaces any non-waivable statutory warranty or any right or remedy available under applicable consumer-protection law. Where a return, replacement, repair, refund, or other remedy is required by law, ManitobaTCG will provide the applicable remedy. Before returning any product, please contact manitobatcg@gmail.com for instructions. Thank you for supporting a local Winnipeg business and helping us keep operations running smoothly.